Terms of Service

Effective 22 October 2026. These terms are a contract between you and Dropwave SRL for using SwipeSparks. By creating an account you accept them.

1. Who can use SwipeSparks

You must be 18 or older, and of legal age where you live, to use SwipeSparks. We ask for your date of birth at signup and block anyone under 18. Before you can view or buy explicit content, you must pass an age check with our verification partner. We may block access from regions whose laws we cannot meet.

2. What the service is

SwipeSparks lets you match and chat with personas made by independent creators. Each creator passes an identity check before publishing.

Two kinds of personas. Some personas are real, ID-verified creators presenting themselves ("Real creator"). Others are AI-generated characters made and run by verified creators ("AI"). Each profile shows which. An AI persona's name, look, age and story are invented and do not have to resemble the creator who runs it.
Some replies are AI-assisted. When a creator is not chatting live, replies may be written by AI. Messages the creator writes in person are marked "Live" in the chat.
SwipeSparks is for entertainment. Personas cannot meet you, and nothing in a chat is a promise of a real-world relationship.

3. Your account

Give accurate information, keep your login private, and tell us at support@swipesparks.com if your account is misused. One person, one account. You are responsible for activity on your account.

4. Rules you agree to

You must not:

Try to involve anyone under 18, or ask for content that depicts or suggests minors
Harass, threaten or pressure creators, or try to find out who they are
Save, record, share or resell any content from SwipeSparks
Get around the age check, use someone else's identity or payment method, or file false chargebacks
Scrape, copy or reverse-engineer the service, or use bots
Use SwipeSparks for anything illegal

5. Credits and payments

Chatting is free. You pay for private photos and videos, tips and other paid features with credits, bought in advance. Prices are shown before you buy and include VAT where it applies. Credits have no cash value, cannot be transferred, and do not expire while your account is open.

You can pay by card, Apple Pay or Google Pay, or with crypto:

Card, Apple Pay, Google Pay: processed through our payment partner Norpo by an independent, licensed payment provider (for example Stripe, MoonPay or Coinbase), which you see at checkout. Your statement shows that provider's name rather than SwipeSparks. The provider may ask you to verify your identity, and its own terms apply to the payment.
Crypto: processed by NOWPayments. Send the exact amount on the network shown; payments sent on a different network or to an old address may be lost.

Credits are added once the payment is confirmed, usually within minutes.

5a. Velvet Room memberships

Some creators offer a Velvet Room: a membership that gives access to their members-only posts.

Price and period: the price in credits is shown before you join and covers 30 days. You keep that price for as long as your membership continues.
Automatic renewal: the membership renews every 30 days from your credit balance. We remind you in the app 3 days before each renewal. If you don't have enough credits (or it would exceed your spending limit), we try again for up to 3 days and then the membership ends.
Cancelling: you can turn renewal off at any time in Velvet. You keep access until the end of the period you already paid for. Periods already started are not refunded, except where the law requires it.
If the creator closes the room or the persona is no longer available, your membership is not renewed, and you keep access until the end of the paid period.
Private photos in chats are not included and are paid separately.

6. Refunds

Credits are delivered immediately. When you buy, you agree to that and accept that the EU 14-day withdrawal right then ends. You can still ask us at support@swipesparks.com within 14 days of purchase to refund credits you have not spent. Spent credits are refunded only if the service failed to deliver what you paid for. Crypto refunds go to a wallet address you give us. Please contact us before disputing a charge with your bank.

7. Content

Content on SwipeSparks belongs to its creators. You get a personal, non-transferable right to view what you have unlocked inside SwipeSparks while your account is open. You keep ownership of the messages you write and let us store and process them to run the service.

8. Your wellbeing

SwipeSparks is not a substitute for real relationships or professional help. You can set a monthly spending limit in Settings. Lowering it applies straight away; raising it takes 24 hours. If you are struggling, you can contact us at any time at support@swipesparks.com.

9. Moderation and suspension

We review content and may remove it, or suspend or close accounts that break these terms or the Content and Moderation Policy. We tell you why when we do, unless the law prevents it. You can appeal as that policy describes. If we close your account without fault on your side, we refund unspent credits.

10. Liability

We provide SwipeSparks with reasonable care but cannot promise it will always be available or error-free. Nothing in these terms limits rights you have as a consumer under the law where you live.

11. Changes

We will give you 30 days' notice in the app or by email before material changes take effect. If you do not agree, you can close your account and ask for a refund of unspent credits.

12. Law and contact

These terms are governed by Romanian law. You can also bring a claim in the courts where you live if consumer law allows. Questions: support@swipesparks.com.